Unlimited Calls and Texts Home
Even if the user has reached their monthly limit for calls and SMS, the special 'Home Numbers' you specify are unaffected.
In your ParentShield Portal, specify your two 'home numbers'. These can be landline or mobile numbers, and they will always be callable and textable from the ParentShield Phone if it has reached its monthly allowance limit.
Never Lose Contact
Home Numbers bypass every single control that you can set on a ParentShield SIM, so even if the time controls or call controls would normally block communication with the phone - home numbers will always work. Even if the user has used all of their monthly call allowance, these calls will continue to work.