Privacy Policy

The data we use and keep:

  • Data to identify you and ensure that we can detect and prevent fraud
  • Data to progress and deliver your order
  • Sending you service updates and notifications
  • Data collected regarding calls, SMS and data generated by use of your service
  • Information that allows us to know you as a customer and ensure that we can continue to develop features that you want
Who we are?

In this Privacy Policy references to “We” and “Us” are to Engine Mobile Ltd, Pioneer House, Stenson Road, Stenson, Derby, DE73 7HL. (Owners and copyright holders of the ParentShield system and Trade Mark.)

The purpose of this statement is to set out how we use personal information that we may obtain about you. By either registering as a user of any services provided by Us on this website and by using any of our services generally, you should understand that we will presume you have understood and agree to this use.

What information we collect and how
The information we collect via this website may include:

What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 2018 and other applicable laws.
Under no circumstances do we pass your details to anyone without your permission except verified lawful requests by the Police on behalf of the Home Office as required of us by OFCOM.

The details we collect will be used:

            
              Customer Services (Data Request)
              Engine Mobile Ltd
              Pioneer House,
              Stenson Road,
              Stenson,
              Derby,
              DE73 7HL

privacy@engine-mobile.co.uk

UK Phone Number: 03301221180


Other Websites

This privacy policy covers this website and the ParentShield Service. Any other websites,
which may be linked to by our website, may be subject to their own policy,
which may differ from ours.

Advertising Policy

This domain will never be used or allowed to send unsolicited email (also known as UCE or SPAM). We strictly only allow to be sent emails to people who have registered their details with the sender and requested these communications in accordance with the Privacy and Electronic Communications Regulations 2003 (as amended).

Recordings and Data Policy

All call recordings are securely stored in an encrypted format in a secure facility. They are only accessible by the account holder. The process for this is no different to that employed by any Mobile Network provider who will store your voicemail messages on their servers.

Recordings and SMS transcripts are scheduled for automatic secure destruction to UK Infosec5 approved standard after 6 months, with the data being overwritten multiple times before deletion.