Before handing over their very first mobile phone ( most likely, your old phone! ) there are a few things to do to make sure they have the best possible experience. iPhones can be a pain if not updated and set up correctly for a new user and, even if it’s a new phone fresh out of the box, it’ll most likely need an update.
Factory reset and set up as a new iPhone
Settings > General > Transfer or Reset iPhone > Erase All Contents and Settings
When asked, don’t restore a back up – set up as a new iPhone and create a new iCloud account
Update the iOS
Second on the list is updating the phones operating software; even if it’s a shiny and new out of the box, connect it to Wifi and get it updated to the latest iOS version – outdated operating software only leads to trouble – and ‘update automatically’ does not update it automatically, so go ahead and do it manually.
NB. at the time of writing the current version is iOS 15.5
Check the APN
Not all phones pick up our APN automatically, so double check this first
From the home screen:
1) Tap Settings
2) In the first section tap Mobile Data
3) tap: Mobile Data Network
4) Enter the following settings into the onscreen APN form, without changing any other settings:
APN – dataconnect
Username – (leave this blank)
Password – (leave this blank)
APN – dataconnect
5) Tap the left arrow at the top three times
6) Press the home button
7) On the status bar at the top of the screen, next to the name of your mobile network, you should now see a data connection indicator LTE, 4G, 3G, E or GPRS. This means the data connection is live and working. (If you see LTE, this is a slightly faster version of 4G)
Add some phone parental controls
iPhones can connect to the internet by various methods, such as Wifi, VPN’s, personal hotspots etc, so you’ll need to add some phone parental controls too.
Settings > Screen Time > Content & Privacy Restrictions > Web Content > Limit Adult Websites (or, Allowed Websites Only to make a list)
Settings > Screen Time > Content & Privacy Restrictions > Apps > either choose the age range or don’t allow
Important: we block the setup SMS from going to the child’s phone for the likes of WhatsApp, TikTok etc and allow you to choose whether to send it on to their phone or not for activation. If you want to totally block the ability to even download Social Media applications, choose 9+ for the age range here – although you need to be 16 to use WhatsApp in the UK, it is advertised as 12+ in the Appstore!
And don’t forget to set a screen time passcode that you can remember, and they cannot easily guess; or even better, use Family Link
Check battery health
Finally, it’s always a very good idea to keep an eye on the phones battery health, as a phone with a degraded battery will mean it is far more likely to run low, even showing an incorrect percentage of charge.
When a battery is low, the first thing this affects is mobile signal as it uses its resources to protect the basic phone functions.