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Call or SMS Investigation Submission

Report a Call or Text Problem

If you’re having trouble making or receiving calls or text messages, please tell us about it using the form below.

Specific examples are the most valuable thing you can give us – the exact numbers involved, and the date and time each happened. These let us trace individual calls and messages on the network, which is far quicker than investigating a general description.

One example is required, but two or three will usually speed things up considerably.

    Is this a call or SMS issue? (required)


    Example 1 (required)


    Example 2 (optional — more examples help us investigate faster)


    Example 3 (optional)


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