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Changing the payment date for your child’s SIM card

From time to time circumstances can change, leaving a better date for your bills to be taken from your account.  At ParentShield, we know that ringing around suppliers can be a real headache, so we promise to make your call to us as painless as possible.

Changing payment date by call, email or live chat 

Simply call us on 0330 122 1180, email hello@parentshield.co.uk or pop on the live chat and you’ll get a super-fast repose from our team.

Once all of the usual security checks are passed we’ll action your request and confirm the change. 

Credit / Debit card customers

Monthly payments by credit / debit card can be set to any day of the month

Direct Debit customers

For those that pay via Direct Debit, there are three slots we are currently able to choose from.

  • 6th of the month for payment to come out of your account around the 10th
  • 18th of the month for payment to come out of your account around the 21st
  • 27th of the month for payment to come out of your account around the 1st

Switching payment methods

If you need to switch payment methods, just let us know and we’ll sort that out very easily for you too.