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Going on Holiday with ParentShield

Treating yourself to a well deserved holiday is always a wonderful idea, though we know it can sometimes be stressful. Navigating mobile networks while traveling abroad can add an extra layer of complexity. But at ParentShield, we believe ‘complicated’ has no place in a service like ours. So, sit back, relax, and discover how we make holidays simpler, safer, and truly enjoyable for families.

A ParentShield user getting ready to go on holiday with his booked in roaming SIM.

Protect Your Pockets Abroad with ParentShield

When it comes to using your ParentShield SIM abroad, we’ve made things straightforward. Any usage outside the UK is subject to zone-based roaming charges, just like standard mobile practice. This applies to both Roam Stage SIM cards and Safe Stage plans, and needs to be enabled for the phone to work while traveling.

The charges are fixed depending on the destination and duration of stay, giving you full control over calls, texts, and mobile data overseas. And, as always with ParentShield, our no-overspending guarantee means you won’t face unexpected bills. If roaming isn’t enabled, the phone simply won’t connect abroad. No roaming, no charges, no surprises.

Booking Your Holiday with ParentShield

Yes, it is that easy.

  • Log in to your ParentShield Portal
  • Make your way over to the ‘Holiday’ tab (may also be labelled with a Aeroplane image depending on the device in use)
  • Select the user
  • Set the day of arrival and the day of departure
  • Select the location
  • Ensure you add the selected request
  • Make payment

What Countries are Available with ParentShield?

ParentShield have two different type of SIM cards

ParentShield currently have agreements with 152 foreign networks, please see below the most popular:

  • Austria ( A1,Drei,T-mobile)
  • Belgium (Belgacom,Orange,Proximus,Telenet)
  • Bulgaria (A1,BTC,Telenor)
  • Croatia (A1,T-Hrvatska, Telemach)
  • Cyprus (Cyprus Telecom, Monaco)
  • Czech Republic (O2,T-Mobile,Vodafone)
  • Denmark (Hi3G,TDC,Telenor,Telia)
  • Estonia (Elisa, Tele2,Telia)
  • Finland (Ålands,DNA,Telia)
  • France (Altice,SFR,Orange)
  • French Antilles (Dauphin,Digicel,OCM,Outremer)
  • Germany (Telefónica,TD,D2)
  • Greece (Cosmote, CYTA,Wind)
  • Hungary (Telenor, Vodafone)
  • Iceland (IT,Nova,Sýn)
  • Ireland (Eir, 3, Vodafone)
  • Isle of Man (Manx Telecom)
  • Italy (TIA,Wind,Vodafone)
  • Latvia (Bite, LMT,Tele2)
  • Liechtenstein (TL)
  • Lithuania (Telia, UAB)
  • Luxembourg (Post)
  • Malta (Epic, MTL)
  • French Departments and Territories in the Indian Ocean (Orange La Réunion, SRR)
  • Netherlands (Intovoice, KPN,T-Mobile, Libertel)
  • Norway (Telenor,Telia)
  • Poland (Polkomtel,T-Mobile )
  • Portugal (MEO, NOS, Vodafone)
  • Romania (Orange, TR, Vodafone)
  • Slovakia (O2,Orange,ST)
  • Slovenia (Telekom Slovenije, Tušmobil)
  • Spain (Orange, Telefónica Móviles,Vodafone, Xfera)
  • Sweden (HI3G,Tele2,Telia)
  • United Kingdom (EE,3,O2,Vodafone)

Please note: Roam Stage plans currently support roaming within the EU only and will not work outside the EU.

Child’s Phone Lost Overseas

Don’t panic! Unlike regular networks, where a removed SIM could rack up expensive calls, ParentShield keeps things safe, allowing calls only to standard UK mobile numbers and landlines. That means peace of mind for you and freedom for your child to enjoy their trip.

We’re here to help in any way we can if your child’s device goes missing. Using Cell Tower Tracking (when available), we can identify the phone’s last connection, giving a rough idea of its location, whether that’s the hotel pool or the local pizza shop!

Unfortunately, some phones may not be recovered. If that happens, please let us know. We can either temporarily pause the account until a new handset is ready, or send a Replacement SIM straight to your home so your child can keep connected once you return back.

Is Going on Holiday with ParentShield really this Easy?

Indeed it is, going on holiday with ParentShield has never been easier.

For any further information about the key details on what is included with ParentShield’s Overseas Roaming, please locate yourself to these information pages:

We know the world of mobile phones can feel overwhelming at times, which is why we’re committed to making it as simple and approachable as possible. That’s exactly why we share helpful blog posts like this one. If you have any questions or would like more information, please don’t hesitate to get in touch. We are available on 0330 122 1180 for a telephone call. We can also be found at [email protected] or via the LiveChat function which can be used either from the ParentShield Website or the ParentShield Portal.

Have a lovely trip!

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